1. What types of products do you sell?
We offer handcrafted premium leather shoes and traditional Peshawari chappals for men, designed with a blend of heritage and contemporary style.
2. How do I know what size to order?
On each product page you’ll find a size chart (e.g., “US Size – Foot Length (inches/cm) – EU/UK Size”). Please measure your foot length and consult the chart for the best fit.
3. What are your shipping options and fees?
Shipping fees depend on your state/region. Free shipping is available for certain orders (details will be shown at checkout depending on your location). All delivery dates/times are estimates.
4. What is your return/exchange policy?
We offer an exchange or refund guarantee (depending on the item) within 15 days of purchase, subject to the product’s condition. For full details, please see our Exchange Policy page.
5. How long does it take to process and ship my order?
Processing time and shipping vary by state. Once your order is placed, we will follow up with the shipping details and estimated delivery time.
6. How can I contact you if I have further questions?
You can reach us via our online contact form on the “Contact” page. We’re happy to help with any questions, concerns or custom requests.
7. What makes your products special?
Our footwear is handcrafted by skilled artisans using premium genuine leather. Each piece is built for durability, comfort, and style.
8. How do I care for my leather shoes/chappals?
To keep your footwear looking its best:
- Wipe off dirt with a soft cloth
- Use leather conditioner periodically to maintain suppleness
- Store in a cool, dry place, away from direct sunlight
- Avoid soaking them in water or using harsh chemicals
